Search & Listings

What you get

If a customer searches for your type of business near them and you don’t appear in the top results, you don’t exist for that customer. We fix that.

Every service includes:

• Google Business Profile setup and optimisation (photos, posts, responding to reviews)
• Local keyword research (what your customers actually search for)
• Citation building across the directories that matter: True Local, Yellow Pages, Yelp AU, industry-specific directories
• Review management strategy (getting more reviews, handling bad ones)
• Monthly reporting on your search visibility
• Ongoing monitoring and updates to keep you ranking

How local search actually works

Google uses three main signals for local results. Relevance: does your listing match what they searched? Distance: how far away are you? Prominence: how strong is your online presence — reviews, citations, activity, consistency. Most local businesses ignore one or all three and lose to competitors who don’t. We work all three at once.

Google Business Profile

This matters more than your website for local searches. When someone searches “plumber near me” or “accountant in Brisbane”, Google shows them the Business Profile — the website is secondary.

We set up every field, add photos of your team and work, post regular updates, respond to reviews (all of them — good and bad), fix incorrect information, and monitor for spam edits. A neglected GBP is costing you calls.

Citations and directories

A citation is a mention of your business name, address, and phone number across the web. Consistency matters — if you’re listed as “Joe’s Plumbing” in one place and “Joseph’s Plumbing” in another, Google gets confused and your ranking suffers.

We build citations in the directories that actually matter in Australia: industry-specific directories, local review sites, and maps services. We make sure every mention has your correct details.

Review management

More reviews mean better ranking. We help you get them — not by begging or bribing, but by making the ask easy for satisfied customers and having a system for it. We also help you respond to reviews (especially bad ones). And we never, ever write or fake a review. That kills your credibility and your ranking.

Who it’s for

Tradies, health professionals, hospitality businesses, anyone who relies on “near me” searches. If you’re losing customer calls to competitors who rank higher on Google Maps, this service stops that.

Pricing

By agreement based on where you’re starting and what markets you want to dominate. Free discovery call includes a look at your current Google Business Profile and a quick audit of where you stand against your top three competitors.

FAQ

How long until I see results?

3–6 months for meaningful movement in most competitive markets. Some niches move faster, highly competitive ones take longer. We’ll be honest about your timeline after the audit.

Do I need a website to rank in local search?

No. A strong Google Business Profile can rank without a website. But having both helps — your GBP is the entry point, your website is where you close the sale. We can do just the GBP, or both together.

What about paid Google Ads?

That’s out of scope for this service — we focus on organic and maps results. Paid ads are a separate strategy and we can talk through whether they make sense for you.