AI Agents

What you get

Most local business owners miss calls and inquiries after hours. A customer searches for an electrician at 9pm on a Saturday, lands on your site, has a question, and leaves because there’s nobody there. An AI agent changes that. It’s available 24/7, answers common questions instantly, captures the lead, and hands it off to you in the morning.

• AI chat agent installed on your website
• Trained on your business — your services, your service area, your FAQs, your pricing ranges
• Lead capture: collects name, contact, and job details before the conversation ends
• Review response drafting: AI-drafted responses to your Google reviews (you approve before posting)
• Automated follow-up: quote follow-up messages sent to leads who haven’t responded
• Monthly summary: who asked what, what questions came up most, what leads were captured

How the chat agent works

The agent is embedded on your website as a chat widget. When a visitor has a question — “do you cover my suburb?”, “how much does a job like this cost?”, “are you available on weekends?” — the agent answers based on what it knows about your business. It doesn’t guess. It only answers what we’ve trained it on. If it can’t help, it takes their contact details and tells them you’ll follow up. No hallucinated prices. No wrong suburb. Just useful, accurate answers based on your business information.

Review response drafting

Responding to Google reviews signals to Google that you’re active and engaged — it’s a ranking factor. But most business owners don’t have time to write individual responses. We draft a response for every new review — personalised, on-brand, appropriate — and send it to you for a one-click approve. You stay in control. We do the work.

Automated follow-up

The number one reason leads go cold is that nobody followed up fast enough. Our automated follow-up sends a short, friendly message to leads who haven’t responded within 24 hours — a gentle nudge that keeps your name in front of them while they’re still deciding. Studies show following up doubles conversion rates. We set it up. It runs itself.

Who it’s for

Tradies and service businesses who miss leads after hours, get Google reviews but never respond to them, or lose quotes that go cold because follow-up slipped. Basically any local business owner who is time-poor and wants their digital presence to work while they’re on the tools.

What AI agents can’t do

An AI agent isn’t a human. It can’t give binding quotes, make bookings in a live calendar (yet), or handle complex multi-step conversations well. We set expectations clearly when we train it. The goal is to capture the lead and answer the easy questions — not to replace you on a job.

FAQ

How does it know about my business? We interview you and build a knowledge base. Setup takes about a week.

Will it say something wrong? It only answers from what we’ve trained it on. For anything outside that scope, it takes contact details and defers to you.

What platform is it built on? We use purpose-built AI chat tools suited to local business — not a generic chatbot widget.